CUSTOMER RELATIONSHIP MANAGEMENT

MAXLife CRM: Life Sciences for Microsoft Dynamics CRM.

MAXLife Life Sciences Software for Microsoft Dynamics CRM is a complete customer relationship management system designed specially for companies in the Life Sciences industry, including pharmaceuticals, biotech, medical device, and other related fields. Built in Microsoft Dynamics CRM and integrated with MAXLife for Microsoft Dynamics AX, MAXLife CRM is designed to help Life Sciences organizations optimize sales efforts, boost employee productivity, and provide actionable insights into sales and marketing efforts.

With a highly intuitive user interface and embedded Microsoft Office capabilities, MAXLife CRM helps sales representatives increase time with customers, shorten sales cycles, increase close rates, and achieve real-time insight. MAXLife CRM also provides key executives with a real-time, up-to-date view of key performance indicators to help stay on top of business operations and maintain a competitive advantage.

Starting with the out of the box functionality provided to sales, marketing, and customer service representatives in core Microsoft Dynamics CRM, MAXLife CRM includes additional functionality to support key business processes unique to the Life Sciences industry. By incorporating Life Sciences-specific business processes with Microsoft Dynamics CRM best practices, MAXLife CRM helps companies make every interaction count, decreasing costs and improving profitability.

MAXLife Life Sciences CRM features / functionality include:

• Life Sciences Activity Types
• Real Time Reporting and Dashboards
• Sales Planning and Forecasting
• Closed Loop Service and Support
• Contact Management
• Campaign Management
• Multi-Channel Sales Management

BENEFITS

Increase field sales effectiveness with critical industry-specific data.

Increase sales productivity with integrated, easy to use tools.

Increase customer retention by providing more personalized services.

Accurately track revenue by product, hospital, clinic, or physician.

Manage routes and territories to help maximize sales visit efficiency.

Reduce sales costs while speeding revenue growth.

Reduce Total Cost of Ownership (TCO).

Positive Return on Investment (ROI). 

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